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Who We Are

Who’s behind our hospitality recruitment agency

Action Recruitment was established over 43 years ago as one of the first hospitality agencies in Ireland and to this day we are still based out of Dublin, our offices are located at 28 Exchequer Street, Dublin. We are a specialist provider of permanent, contract, temporary and outsourced recruitment solutions for the hospitality sector.

Assisting jobseekers and employers since 1974, Action Recruitment’s global expertise spans Ireland, UK, UAE and newer markets Poland and Croatia..

With our experience over the years and our expertise, we not only offer senior hotel job opportunities but also have in-depth knowledge in the areas of Revenue Management, Channel Distribution, Digital Marketing, Website Design, Social Media etc allowing us to know the best of E Commerce Directors, Revenue Directors, Digital Marketing Managers and many more.

Whilst we deal in many different aspects of hotel recruitment and may offer senior hotel jobs in all different categories, not all of our vacancies may be listed on the website due to confidentiality so we do ask you to contact us directly. Call Noel today on 087 2145990.

Below is a brief bio on the Action Recruitment team:


Noel Cafferkey – Managing Director & Owner


Noel grew up on Achill Island. He gained his passion for the hospitality sector at the age of 14 when he took on a summer job with McDowells Hotel. Noel has worked in the industry ever since whether it be in Operations, Sales, Digital or Recruitment.

After completing 4 years studying Hotel & Catering Management in AIT Noel held a number of managerial roles for the next few years. From Longueville Manor – CI, Prince of Wales Hotel – UK, Dingle Skelligs Hotel, Ballymascanlon House Hotel to finally Pontoon Bridge Hotel. Amazingly Action Recruitment was responsible for some of these placements.

Over a cup of coffee and a brief chat with Brian in 2005, Noel joined Action as a consultant for the next 5 years. During this time he completed his CIPD in DIT. He also completed a Diploma in online digital marketing from the digital marketing institute. Then in 2009 he joined Avvio as Business Development Manager for the UK and Ireland.  After a stint of 3.5 years he then took on the role of Director of Business Development for Northern Europe with Market Metrix.

Noel was excited to become the Managing Director & Owner of Action Recruitment in the summer of 2016. Having come the full circle Noel is now “Back in Action” and excited to be part of the next leg of this incredible journey.


Brian Fahy – Founder & Company Advisor


This year I celebrate 43 years in the hotel recruitment business.  Looking back it has been a very rewarding roller coaster career, many successes and lots of challenging times.  My abiding sense  is one of gratitude for the many great people I have been associated with over the years.

The tourism and hospitality business was made for Ireland. It has contributed hugely to our economic success and our development as a confident nation.  Revenues and employment from tourism and hospitality compare very favourably with other economic sectors. The unique irish hospitality experience is a major influencer in garnering overseas investment, and our success as an exporting nation.

Anyways, this is supposed to be a Bio…..I grew up in Mayo and went to boarding school in Garbally college Ballinasloe.  After secondary I tried textile design for a while (I come from Foxford).  Then I opted for a trainee management programme in the Old Jury’s in Dame St. Later, with the help of Jorgen Blum of Shannon College I got another training stint in Switzerland and eventually wound up in Germany. There I was mentored by a wonderful man named Hans Schmidt,who, arranged for me to attend Hotel School in Heidelberg.

I returned to Ireland in 1969 and worked in Renvyle House with Hugh Coyle. At the end of the season Bernard McDonagh hired me and I worked for him in the Clare Inn Hotel and Dromoland Castle. In 1972 Noel Huggard offered me a role to open and run the newly built Ostan RinnRua in Ballinskelligs.  While in Kerry I met with Bob Frizelle, and the notion of an “employment agency” for hotel staff was born.

With the help of the IMI we did a business plan and launched Action with our late wives Mary and Gerry in October 1974.


Vinko Nincevic – Recruitment Manager, Croatia



The “early riser” of the team who thinks waking up before 7am should be illegal.

Vinko Nincevic is a young professional with an MA in Financial Management from the University of Split in Croatia. He is  delighted to join the Action team.  Vinko has gained lot of experience in tourism and has developed a wide network of professional partners during his career. He began his career in Event management and promotion while he was still in university and hence found his passion for the Hospitality Industry.

Working in an international environment for the last three years as Event Manager for an international company he has developed a wide network inside and outside of Croatia.

Vinko is driven by success and wants to help others feel the same way by encouraging and mentoring people to develop their careers.



Adrian Fay – Senior Recruitment Consultant – Ireland


Adrian completed his BA at Shannon College of Hotel Management and then moved to Washington D.C to work for the Doyle Collection.  After more than a year in the USA, Adrian made his way back to Ireland but took a pit stop in London for a few months. He then returned to Dublin to continue his career in the hotel industry and was placed by Action Recruitment in one of Dublin’s largest Food & Beverage operations during which he decided to return to education and complete his MA in Human Resource Management.

He left his role to focus solely on his studies but after 3 weeks returned to the former Doubletree by Hilton, Burlington Road whilst continuing his studies at The National College of Ireland. After gaining his MA Adrian continued to work in the hotel industry and then decided to merge his knowledge in HR with his passion for the hotel industry, and joined Action Recruitment!!






Christy Koor – Recruitment Consultant – Croatia



Christy is a young goal oriented professional with BA and a soon-to-be MA in Sociology. Through the course of her education she didn’t shy away from challenges/new opportunities to get her to where she wants to be. For the past two years she was a member of an international company focused on market research and data collection during which she put her education on hold but it gave her a preview of all that is out there, including the hospitality world. 

Now she is the latest addition to Action Recruitment as a Trainee Recruitment Consultant where she’ll apply both her academic and professional knowledge.







Emily McArdle – Office Manager



Emily has over 15 years experience within the hospitality industry in Ireland. She studied Hotel and Catering Management in DIT Cathal Brugha Street. Emily then worked as a Catering Manager before studying Human Resources in The NCI.

She merged her experience of the hospitality sector with her HR knowledge, working for many years as a HR professional within the hospitality industry. During this time, she continued her studies and gained IBEC and CIPD qualifications. Emily has more recently worked as a HR professional within the pharmaceutical industry and is a member of the CIPD.

Her background in catering, hotels and pharma gives her diverse experience which she then brings to her role as Office Manager in Action Recruitment.





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